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We are joined by Human Resource Professional, McKinley Malbrough. In this episode, we discuss: Diversifying Your Projects Building a Social Media Presence as a Job Seeker Writing an unforgettable cover…
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How Job Seekers Should Leverage Posting in their Job Search
In the early 2000s, the job search was tiresome and frustrating. With few digital tools utilized, many job seekers needed help to get in front of key decision-makers in their…
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What is ‘Career Cushioning’ and How Can It Protect You If You Get Laid Off.
It can be anxiety-inducing, watching colleagues around you getting laid off and wondering when you’ll be next. And while fear of layoffs feels like it’s at an all-time high, it…
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Building Relationships At Work And Inclusivity in the Call Center Workspace
Monique Jones is a customer service aficionado with six-plus years of experience under her belt. Encountering trials head-on and leaning into empathy as she serves her community, Jones leads by…
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Customer Service Advocates Managing Mental Health And Grief | Benefits of Working With a Temp Agency
Tiffany Bomar, earned her associates in Applied Sciences and her degree in Search Tech from Niagara County Community College. Bomar has been a part of the health conversation for over…
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Standing Out In a Group Zoom Interview
In this episode, we have Customer Service Professional Jovan Evans. She is resilient, focused and a career-minded professional. In this episode we discuss: How to standout in a zoom group…
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Can Introverts Be Recruiters? Making Candidates Comfortable During Interviews
In this episode we are joined by Senior Talent Advisor Albert Matel Listen as we discuss Recruiting in the US Army Can Introverts be recruiters? Making candidates feel comfortable in the…
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How to set yourself up for success in the fastest-growing jobs: 5 of the Fastest Growing Jobs of 2023
From the rise in industry-wide resignations to the growing demand for remote work, the hiring landscape is shifting. Companies are looking to hire fast. Toss in the retail companies actively…
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What Is a Customer Success Manager? Jobs to Consider in Advancement in the Customer Service Career
What they do: Customer Success Managers maintain a positive customer experience, foster relationships, and support brand loyalty. They work to promote customer retention and employer brand. Why you should get…
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The Formula to Stand Out at Your Next Interview
Interviews are not all about evaluating aptitude or how well you fit with the company. Like an onion, there are layers to an interview that afford a lasting flavor. There’s…
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