(415) 391-7600
Why is hiring so hard right now? Here are several reasons human resource experts say hiring will be difficult in 2023 and some solutions for hiring managers for smoother recruitment….
Read More
Four Ways to Quickly Ruin Your Career
Information on advancing your career is easy to find. Very few economists and job experts share strategies for sabotaging your career. If you have been searching for a “what not…
Read More
Using ChatGPT to Upgrade Your Resume | Resume Tips for Call Center Representatives
A solid call center resume is built on knowledge of critical metrics to feature and valued soft/hard skills to demonstrate. But, an outstanding call center resume is built on the…
Read More
How to Spot Disengaged Employees and Address Engagement Problems
A 2022 workplace report found that 60% of people reported being emotionally detached at work, and 19% identified as miserable. What is employee disengagement? Every task at work won’t be pleasant, but…
Read More
Building a Social Media Presence & Diversifying Your Projects
We are joined by Human Resource Professional, McKinley Malbrough. In this episode, we discuss: Diversifying Your Projects Building a Social Media Presence as a Job Seeker Writing an unforgettable cover…
Read More
How Job Seekers Should Leverage Posting in their Job Search
In the early 2000s, the job search was tiresome and frustrating. With few digital tools utilized, many job seekers needed help to get in front of key decision-makers in their…
Read More
What is ‘Career Cushioning’ and How Can It Protect You If You Get Laid Off.
It can be anxiety-inducing, watching colleagues around you getting laid off and wondering when you’ll be next. And while fear of layoffs feels like it’s at an all-time high, it…
Read More
Building Relationships At Work And Inclusivity in the Call Center Workspace
Monique Jones is a customer service aficionado with six-plus years of experience under her belt. Encountering trials head-on and leaning into empathy as she serves her community, Jones leads by…
Read More
Customer Service Advocates Managing Mental Health And Grief | Benefits of Working With a Temp Agency
Tiffany Bomar, earned her associates in Applied Sciences and her degree in Search Tech from Niagara County Community College. Bomar has been a part of the health conversation for over…
Read More
Standing Out In a Group Zoom Interview
In this episode, we have Customer Service Professional Jovan Evans. She is resilient, focused and a career-minded professional. In this episode we discuss: How to standout in a zoom group…
Read More